Privacy Notice

 

Issue no: 1.1

Issue date:  17 November 2018

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE

  1. 1. Introduction

    1.1 This is our privacy policy. It tells you how we collect and process data received from you via our website.

    1.2 If you have any queries regarding this privacy policy, please email them to hello@theholisticsleepcoach.com

    2. Who we are

    2.1 Our site is www.theholisticsleepcoach.com

    2.2 “We” or “our” refers to “The Holistic Sleep Coach” or “Sophie Griffiths” providing various services to parents and their families through this website or any other channels (including social media) including advice, support and consultations over the telephone, skype or in person.   

    3.   The data which we may collect from you

    3.1 We may collect and process the following data about you:

    (a)   information which you put into any forms on our website or any further information which you send to us.  Please be aware that we may also ask for your information when you report a problem with our website;

    (b)   a record of any correspondence between us;

    (c)   details of your visits to our website and the resources you use; and/or

    (d)   information about your computer (for example, your IP address, browser, operating system) for system administration and to report certain aggregate information to our advertisers.  This information will not identify any individual as it is simply statistical data about our users’ browsing patterns. 

    3.2 We promise not to store credit card details nor to share your details with any third parties unless you have provided your consent or unless we do so in compliance with our Terms & Conditions. 

    3.3 Cookies

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By visiting or using this site with your browser set to allow cookies, you are consenting to our use of cookies for the purposes set out below.

    To make full use of theholisticsleepcoach.com, your computer, tablet or mobile phone will need to be set up to accept cookies.

    Holisitcsleepcoach.com is hosted on Squarespace.com which uses cookies to enable you to use the website. Squarespace also uses cookies to collect data that helps us understand how people are using the site and monitor any errors that users may be experiencing. We use this information to identify how and where we can improve the user experience. The data collected through these cookies is anonymous.

    Managing Cookies
    You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

    4.   What do we do with the information which we collect?

    4.1 We use information relating to you to provide information and services that you request.

    4.2 We do not identify individuals to our advertisers, however we do provide them with aggregate information to assist them reach their target audience. 

    5.   Where we store your data

    5.1 We may transfer your collected data to storage outside the European Economic Area (EEA).  It may be processed outside the EEA to fulfil your order and deal with payment. 

    5.2 By giving us your personal data, you agree to this arrangement.  We will do what we reasonably can to keep your data secure and in accordance with this privacy policy. 

    5.3 Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.

    6.      Disclosing your information

    6.1 We are permitted to disclose your information in the following circumstances:

    (a)   in accordance with our Terms & Conditions;

    (b)   if we wish to sell our business or our company, we can disclose your personal data to the potential buyer;

    (c)   if we wish to sell or buy any business or assets, we can disclose your personal data to the potential buyer or seller;

    (d)   we can disclose to other businesses in our group, which means any subsidiaries, holding company or its subsidiaries as defined in Section 1159 of the Companies Act 2006;

    (e)   if we have a legal obligation to disclose; and

    (f)     we can exchange information with others in order to protect against fraud or credit risks. 

    7.  What you are entitled to

    7.1 It is your right to be able to ask us not to use your data for marketing purposes.  Please email us at hello@theholisticsleepcoach.com should you wish to exercise this right. 

    7.2 The Data Protection Act 1998 gives you the right to see information which we hold about you subject to certain exemptions.  We will charge you a fee (currently £10) for this service. 

    8. Changes to this policy 

    We may revise these terms from time to time without notice and you must check them for changes because they are binding on you.